Shipping policy

At Huvera, we are dedicated to bringing you high-quality home decor items at the most competitive prices. To achieve this, we source our products from trusted global manufacturing partners and ship them directly from our global fulfillment centers.

Please read our shipping guidelines below to understand how your order is processed and delivered:

1. Shipping Zones & Rates
- We proudly offer Standard Secured Shipping to all states within the United States.
- Delivery Rate: FREE Shipping on all orders over $35 (or a flat rate of $4.99 for orders under $35).

2. Order Processing Time
- All orders are processed, quality-checked, and dispatched within 1-3 business days after payment verification. 
- You will receive a shipment confirmation email with a unique Tracking Number as soon as your package leaves our fulfillment center.

3. Estimated Delivery Time
- United States: 5 to 14 business days (excluding weekends and holidays).
*Note: Due to high seasonal demand, customs clearance procedures, or extreme weather conditions, some packages may occasionally take up to 21 business days. We appreciate your patience during these rare events.

4. Order Tracking
- Every order includes full end-to-end tracking. You can track your package via the link provided in your shipping confirmation email, or by using global tracking networks like 17track.net or the USPS official website once the package arrives in the US.
- Please allow 2-5 business days for the tracking information to update on the carrier's system after receiving your code.

5. Customs, Duties & Taxes
- [Tên Store Của Bạn] is not responsible for any customs fees, import duties, or taxes applied to your package upon arrival in the destination country. All fees imposed during or after shipping are the sole responsibility of the customer.

6. Lost or Undelivered Packages
- It is the buyer's absolute responsibility to ensure the shipping address entered at checkout is correct, complete, and secure. We are not liable for packages that are misdelivered or lost due to typos, missing apartment numbers, or insecure delivery locations.
- If your package is marked as "Delivered" by the local post office (USPS) but you cannot find it, please contact your local mail carrier directly as we cannot issue refunds for successful deliveries.

If you have any questions regarding your shipment, please contact us anytime at chuvanhung3042002@gmail.com